PRIVACY POLICY
Effective Date: 03/18/2025
Last Updated: 03/18/2025
INTRODUCTION
Fitness Collective ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with us in person, or use our services, whether online or offline. By accessing our website or using our services, you agree to this Privacy Policy.
INFORMATION WE COLLECT
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, mailing address.
Account Information: Username, password, and other credentials for accessing our services.
Payment Information: Credit card details and billing information for purchases or memberships (processed securely by third-party providers).
Usage Information: IP address, browser type, operating system, browsing behavior, and website interactions.
Location Information: If you enable location services.
Health Information: If voluntarily provided for fitness-related services (e.g., health questionnaires, workout preferences).
HOW WE USE YOUR INFORMATION
We may collect the following types of personal information:
Provide, operate, and maintain our website and services.
Improve, personalize, and expand our services to align with your fitness goals.
Understand and analyze how you use our website to enhance user experience.
Develop new products, services, features, and functionality.
Communicate with you for customer service, class reminders, membership updates, and promotions.
Send you emails and text messages for updates, promotions, or important service information.
Ensure the security and integrity of our website and services.
Comply with legal obligations or respond to lawful requests.
SHARING YOUR INFORMATION
We may share your information with:
Service Providers: Third-party vendors assisting with payments, marketing, and customer service.
Business Partners: For special events, promotions, or joint offerings.
Legal Authorities: If required by law, regulation, or legal process.
Other Users: If you engage in community features such as public classes or events.
We will never sell your personal information to third parties.
YOUR RIGHTS UNDER THE CCPA
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request information about the data we collect and how we use it.
Right to Delete: Request deletion of your personal information, subject to exceptions.
Right to Opt-Out: Opt-out of the sale of your personal data (though we do not sell data).
Non-Discrimination: We will not discriminate against you for exercising your rights.
To exercise these rights, please contact us at hello@fitnesscollective.us. We may ask for verification of your identity before processing your request.
DATA SECURITY
We implement industry-standard security measures, including encryption and firewalls. However, no electronic transmission or storage is entirely secure. We recommend using strong passwords and exercising caution when sharing information online.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing your information.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your experience, analyze trends, and improve our services. You can modify browser settings to refuse cookies, but this may affect functionality.
ADVERTISING AND THIRD-PARTY TRACKING
We may partner with third-party ad networks that use cookies and tracking technologies to:
Measure advertising effectiveness.
Personalize advertisements based on browsing behavior.
We do not control third-party tracking. Please review their privacy policies for opt-out options.
CHILDREN’S PRIVACY
We do not knowingly collect personal information from children under 13. If you believe your child has provided information, please contact us at hello@fitnesscollective.us to request its removal.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Changes will be posted with an updated effective date, and significant updates will be communicated via our website.
OTHER STATE PRIVACY RIGHTS
If you are a resident of a U.S. state with privacy laws, we will make reasonable efforts to honor your rights in accordance with those regulations. To exercise these rights, please email us with supporting details.
CONTACT US
If you have any questions, please contact us at:
875 Garnet Ave, San Diego, CA 92109
At Fitness Collective, we’re more than a gym — we’re a community. Here, progress beats perfection, connection fuels consistency, and every workout is a chance to grow stronger — inside and out.
Copyright © 2025. Rights Reserved by Fitness Collective | Privacy Policy
Contact Us
875 Garnet Ave, San Diego, CA 92109
Gym Opening Time
Monday: 5:00 AM - 6:30 PM
Tuesday: 8:30 AM - 6:30 PM
Wednesday: 5:00 AM - 6:30 PM
Thursday: 8:30 AM - 6:30 PM
Friday: 5:00 AM - 6:30 PM
Saturday: 8:00 AM - 10:00 AM
CLOSED ON PUBLIC HOLIDAYS
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